Quickview - the most relevant questions
With wehorse you build a stronger partnership with your horse! We work with over 60 over the best trainers in the world to support you through each step of your individual journey. The range of trainers includes German Olympian Ingrid Klimke, British National Trainer Chris Bartle, Ttouch master Linda Tellington Jones and many others. The learning resources include the entire range of disciplines in the equestrian world.
The best thing about it is that you can flexibly learn and improve whenever and wherever. Over 120 professional learning videos are at your fingertips and new content is produced every week for you.
Just as you can stream movies or music via Netflix or Spotify, it allows you to watch your training videos across all your devices like PC, laptop, tablet or smartphone. Anytime, anywhere.
Pick your price, pick your plan!
Please note: If you wish to cancel your plan, you can easily do so via "My Plan" but 48 hours before the end of the term.
You can pay by Visa, Mastercard or Paypal. Direct debit is only offered for users with Germany as country of residence.
You can also easily change your payment method under "My Plan":
YES, YOU CAN! You can switch from a monthly to an annual subscription at any time.
Please note that the change will take effect at the end of the running subscription.
Log in and go to "My profile". Here you can find your personal data and change them.
If you have selected a video, you will find a symbol in the lower right corner. Click on it and the video will play on the full screen.
Our videos are fully optimized to almost any device and bandwidth. In order to have the best quality, please make sure to have sufficient internet connectivity. We recommend a bandwidth of 5 MBit/s to ensure good quality. Please make sure, you have the latest version of the browser installed.
Here is a list of the browsers that are compatible with wehorse:
If your browser is up to date, the problem can also be the download speed of your internet. In order to be able to watch the online videos smoothly and without problems, we recommend a speed of at least 2 Mbit/second. To test your Internet download speed, simply click here.
If you use mobile internet, you should check whether your contract includes a data transfer volume limit. If this is the case, it is possible that the speed of your connection will be slowed down after the data volume agreed in the contract has been used. In this case, you will actually only be able to use the Internet to a limited extent.
If you are still having problems, please email us with your account details at firstname.lastname@example.org and include the following information:
If you see any videos, there may be several reasons:
If you can't hear any sound, there may be several reasons:
No, currently the training videos can only be streamed, so you always need an active internet connection.
Every week, wehorse provides you with new videos on various topics.
Under each online video, you will find a detailed description of the learning content. You can also watch a short trailer for free at any time, which gives you a first impression of the video.
The protection of your data is very important to us!
For this reason, we protect your personal data and collect or use only the data that we need for the operation of the streaming platform (Article 6, Para. 1, sub. b GDPR).
If you want to view or change your master data, first log in with your user name and password. Then simply click on your username and on "My profile". Here you can see the data stored by us and change it if necessary.
Your question is not answered in the FAQ? Simply send us an e-mail to email@example.com